FAQ/Rules

Game Rules

  • Teamwork is vital
  • No electronic devices
  • No pictures or videos to be taken inside room. We will take a group picture after the game is played
  • Arrive 15 minutes early
  • The game starts on time, do not be late
  • When the experience is over, our gamemaster will notify you
  • Please keep puzzles and clues to yourself when your experience is over. Others want to enjoy the experience
  • Escape Boardman and Escape Boardman Hotel is played at your own risk
  • The rooms are equipped with security cameras
  • Please respect the rooms and all items in the rooms
  • Only use items given to you to solve puzzles in the room
  • Escape Boardman and Escape Boardman Hotel has the right to refuse service
  • No refunds

If your group does not purchase all the spots for either room the extra spots will still be available online to be purchased. This mean you can possibly have additional people added to your group.

How do private bookings work?
Escape Boardman Hotel (Mall Location)
     Private bookings for the Asylum and Michael rooms are based priced at six players. The room holds eight players. If you click the private box when booking it will charge you for six players and close the room off. If you have a seventh or eight player  you will be charged $29.50 (includes processing fee) for each additional player.
     Private booking for the Red Door room is based priced at eight players. The room holds ten players. If you click the private box when booking. It will charge you for eight players and close the room off. If you have a ninth or tenth player you will be charged $29.50 (includes processing fee) for each additional player.
Escape Boardman  (Glenwood Location)
     Private booking for the Vampire’s room is based priced at six players. The room holds ten players. If you click the private box when booking. It will charge you for six players and close the room off. If you have a seventy, eighth, ninth or tenth player you will be charged $26.50 (includes processing fee) for each additional player.
      Private booking for the Wizard room is based priced at four players. The room holds eight players. If you click the private box when booking. It will charge you for four players and close the room off. If you have a fifth ,sixth ,seventh or eighth player you will be charged $26.50 (includes processing fee) for each additional player.

How much does it cost?

Escape Boardman Hotel (Mall Location)

$28 plus $1.50 processing fee per person for all games.

Escape Boardman (Glenwood Location)

$25 plus $1.50 processing fee per person for all games.

Is it scary?

Some rooms have a haunted theme and could at times have something to scare you.

How long does it take?

The whole experience will take about one and half hours. Depending on the room you choose. You will have 60 minutes to solve a game.

What are your hours?

Escape Boardman (Glenwood AVE Location)
Friday: 4pm-9:30pm (last booking)
Saturday: 2pm-9:30pm (last booking)
 
Escape Boardman Hotel (Southern Park Mall Location)
Thursday: 4:30pm-8pm (last booking)
Friday: 4pm-11:15pm (last booking)
Saturday: 2pm-11:15pm (last booking)
Sunday: 1pm-8:30pm (last booking)

How does the booking work?

You can do your booking right from our website or on Facebook. We use Bookeo.

Can I get a refund?

We do not offer refunds. But we will do our best to reschedule if something comes up and you let us know in a timely manner. Escape Boardman & Escape Boardman Hotel uses their discretion on case by case basis.

I do not want other people in the room with us.  What should I do ?

If you would like not to have anyone else in the room with you the best option is for you to get a group of your own together and fill all 4, 8 or 10 spots.

How far in advance can I book?

You can book two months in advance.

Can I purchase all the ticket for my group?

Yes.  You are able to pick the amount of people you want to pay for.

What if I am late to my session?

If you arrive late the time will need to be deducted from your time in the room. We have other guests coming after you and they also booked their time.

Can we play the room more than once?

Yes!  We will not give away the ending so you are welcome to try again if you like.

Are there a minimum number of players required?

We recommend a minimum of 4 players for each room except the VR rooms at the Escape Boardman Hotel.

Am I really locked in a room?

No. You are welcome to leave your room at any time, but once you exit your part of the game will be over.

Can I use my smart phone?

No. We do not allow the use of cell phones.

Do you sell gift certificates?

Yes!  They are available on our website through Bookeo.

What time should I arrive?

Please arrive 15 minutes ahead of time. We need to run on schedule because we have guests coming after you. If you are late you will have less time in your room and NO REFUNDS will be given.

Are Walk Ins allowed?

Yes, but we schedule all bookings online at Escapeboardman.com so most rooms might already be booked.

Will you book a private group or party outside of scheduled times?

Yes, Just give us a call or email and we will schedule your group.

PLEASE REMEMBER: If you do not book a private room, empty seats may be filled by other guests.